Free shipping + a free 1oz Relax on every order over $150
Help & Policies
Last updated: August 10, 2026
We do our best to ship orders out to the address provided by the customer within 24 hours, Monday through Friday, by 2 PM Pacific Standard Time (PST).
Once your order is processed and completed, we will provide you with a tracking number via email. All orders can be tracked directly through Canada Post or Purolator:
Free shipping on all domestic orders over $150.
The free shipping option will present itself during checkout as soon as your order total reaches $150.
All domestic orders are shipped via Canada Post Xpress/Expedited Post or Purolator. Orders usually take 3–6 business days to deliver via Canada Post, or 1–3 business days via Purolator.
We will accept returns if the issue is due to damage that is our fault or a manufacturer's defect. We prefer not to accept returns of our product, as we cannot resell it. Although we will listen to all cases should the need arise, refunds may be possible within 15 days of purchase.
If your order has not yet been shipped and you wish to cancel it, please email us at [email protected] and we will do our utmost to accommodate you. We cannot promise that we can intercept an order if it has already been processed.
We will not be responsible for any fees relating to refunds of cryptocurrencies.
If you are missing an item, or the item you receive is damaged, please contact us and we will send out a replacement free of any shipping costs to you. If a refund is deemed necessary, we will manually refund your transaction or the appropriate amount for the returned items.
As most issues can be solved easily, we take chargebacks very seriously and will consider them fraud. Chargebacks will be pursued to the full extent of the law, and will subject the client to being placed on the no-sell list.
